+2 more
Clear All Filters
Premium Ad
Verified Ad
Job Summary
Location: Onsite Cape Town Northern Suburbs (No out-of-town candidates will be considered) Employment Type: Full-Time Experience: 2+ years Required: Valid drivers license and own vehicle - Non-Negotiable Company Description South Africa's premier tech solutions provider. They offer hardware, software, networking, cybersecurity, cloud services, and managed IT solutions. With expert teams and top-tier partnerships, our client empowers businesses to thrive in the digital era. Are you an enthusiastic IT professional with a passion for delivering top-notch support to diverse customers? Our client is looking for a Remote Support Engineer to join our team! In this role, you will primarily provide remote support and maintenance services on desktopsand occasionally serversacross a variety of Wintel technologies. You will also have the opportunity to visit client sites for ad-hoc consulting and SLA visits, so a valid drivers license and your own vehicle are essential. Why Join Our Client? Be part of a dynamic, growing team where your input and expertise are valued. Engage with a variety of cutting-edge technologies and a diverse client base. Opportunity to further develop your skills with challenging projects and regular training. Clear Career progression pathways. Essential Skills & Experience 2+ years IT Support experience in a similar role Valid Drivers Licence & own car ESSENTIAL Hands-on experience providing remote desktop support on Windows 10 and 11. Basic Windows Server (2012 R2, 2016, 2019, 2022) knowledge, including Active Directory, DNS, DHCP, and File & Print. Proven patch management experience for both endpoints and servers. Fundamental understanding of IP addressing, subnetting, and routing. Excellent communication skills (written and verbal) with confidence in face-to-face interactions. Qualifications A+ Certification N+ Certification Microsoft Certification (e.g., MD-102: Endpoint Administrator, MS-900: 365 Fundamentals) - Beneficial Exposure to or certification in Endpoint Security - Beneficial Key Responsibilities Remote Support & Troubleshooting : Respond to and resolve incidents detected by our Network Operations Centres monitoring tools, while supporting 1st line incidents and requests on Windows 10 and 11. Onsite Consulting : Conduct occasional onsite visits to client environments for troubleshooting, consulting, and planned SLA visits. Systems Maintenance & Upgrades : Assist with changes and minor projects such as version upgrades, patch management on endpoints and servers, and general system maintenance. Collaboration & Communication : Work closely with peers and communicate effectively with external stakeholders to ensure exceptional service delivery. After-Hours Coverage : Participate occasionally in after-hour support rotations under supervision or in a shadowing capacity. Ready to Advance Your IT Career? If you have 2+ years experience in IT support, a valid drivers license with your own vehicle, and are eager to expand your technical skill set, we want to hear from you . Apply now to become an essential part of our client's team!
The Vocation Station
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link