Bakery Manager required for a new Retail store opening soon in Zwelitsha.

Job Overview:

As the Bakery Manager, you will oversee the daily operations of the bakery department. Your role is crucial in ensuring the production and delivery of high-quality baked goods while providing excellent customer service and maintaining a profitable bakery section.

Key Responsibilities:

Operational Management:

• Supervise and coordinate bakery staff activities.
• Ensure the bakery department operates efficiently and meets quality standards.
• Monitor inventory levels and order supplies as needed to maintain stock.
• Manage the preparation and presentation of baked goods to ensure freshness and quality.

Staff Management:

• Recruit, train, and mentor bakery staff.
• Schedule shifts and manage staff rosters to ensure adequate coverage.
• Conduct performance reviews and provide feedback to staff.

Customer Service:

• Provide excellent customer service by addressing customer inquiries and resolving complaints.
• Create a welcoming atmosphere in the bakery section.
• Engage with customers to understand their needs and preferences.

Quality Control:

• Maintain high standards of hygiene and cleanliness in the bakery area.
• Ensure compliance with health and safety regulations.
• Implement quality control procedures to guarantee the freshness and quality of all baked products.

Financial Management:

• Monitor and manage bakery department budgets and financial performance.
• Analyze sales data and adjust strategies to meet sales targets.
• Control costs by managing waste and optimizing inventory.

Product Development:

• Develop and introduce new products and recipes to attract and retain customers.
• Monitor market trends and adjust offerings to meet customer preferences.

Compliance:

• Ensure all bakery operations comply with relevant regulations and policies.
• Maintain accurate records related to bakery operations and inventory.

Requirements:

• Proven experience in a bakery or food production environment, with previous management experience preferred.
• Experience in retail or grocery store settings is advantageous.

Skills:

• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Proficiency in inventory management and financial tracking.
• Knowledge of baking techniques, recipes, and health and safety regulations.

Qualifications:

• High school diploma or equivalent; additional culinary or management qualifications are a plus.
• Food Handling or Safety Certification is highly desirable.

Personal Attributes:

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Creative and innovative approach to product development.
• Attention to detail and commitment to high standards of quality