Job Summary
Job Title: General Manager- Hospitality and Retail
Location: Ballito, South Africa
Overview:
We are looking for an enthusiastic and dynamic General Manager with a passion for leadership and exceptional customer experiences. The ideal candidate will have strong retail or hospitality experience, or a blend of both. This is an excellent opportunity for someone with proven leadership abilities and an outgoing personality to make their mark in a vibrant environment.
Key Responsibilities:
- Oversee daily operations, ensuring smooth and efficient workflows.
- Lead and motivate a team to deliver excellent customer service.
- Manage staff schedules, training, and performance.
- Monitor stock levels, suppliers, and inventory management.
- Implement strategies to maximise revenue and profitability.
- Maintain and improve the overall customer experience.
- Handle customer inquiries and resolve issues with a friendly and professional approach.
- Ensure compliance with health, safety, and hygiene regulations.
Requirements:
- Experience in either retail or hospitality (or a mix of both).
- Proven leadership qualities, with the ability to inspire and manage a team effectively.
- Excellent communication and interpersonal skills.
- Friendly, outgoing, and approachable personality.
- Strong organisational and time-management abilities.
- Ability to work under pressure and problem-solve proactively.
What We Offer:
- An engaging and supportive work environment.
- Opportunity to contribute to a thriving establishment in Ballito.
- Competitive remuneration based on experience.
If you are not contacted within 10 working days, please consider your application unsuccessful.
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