JOB DESCRIPTION

Job Title: Sales Consultant

Department: Sales and Marketing

Date approved: February 2024

Date for review: February 20252

Reporting to:

• Strategic Reporting: Group Sales Director, Campus Business Development Manager
• Operational Collaboration: National Sales Manager

Salary: Basic salary, Commission & Incentives

Hours: 45 Hours, Full Time, Normal Hours 08:00am to 16:30pm, 2 Saturdays per month 8:00 to 12:00

Location: As per campus location

Job Summary:

The role of a sales consultant for the part time programmes and corporate solutions:

• Relationship building and maintaining;
• Researching the market and related products;
• Presenting the product or service in a structured professional way face to face marketing.
• Solution Selling
• Generating new business leads and contacts

B2C sales involve direct selling to the consumer or end user as well as small medium enterprises.

Ethos and Values:

• To ensure the vision for CTU is shared, understood and implemented effectively
• To demonstrate a commitment to professional learning and continuous improvement
• To model CTU’s commitment to excellence, independence and opportunity in everyday work and practice.

Duties and Responsibilities:

• maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• cold calling to arrange meetings with potential customers to prospect for new enrolments;
• responding to incoming email and phone enquiries;
• acting as a contact between a company and its existing and potential customers;
• negotiating the terms of an agreement and closing sales;
• gathering market and customer information;
• representing the company at trade exhibitions, events and demonstrations;
• challenging any objections with a view to getting the customer to buy;
• advising on forthcoming product developments and discussing special promotions;
• recording sales and order information and reporting to the direct campus manager / sales director and national sales manager, or entering figures into a computer system (CRM);
• reviewing your own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' needs and requirements;

• making accurate, rapid cost calculations and providing customers with quotations;
• attending team meetings and sharing best practice with colleagues.

Experience, Qualifications and Competencies:

Qualifications:

Bachelor Degree

Sales and Marketing qualifications

Experience:

3- 5 years sales and marketing experience

Strong understanding of customer and market dynamics and requirements.

Proven ability to achieve sales quotas.

Course consultant must also be willing to work on a flexible schedule (when required).

Competencies:

• Basic reading,
• Writing and arithmetic skills,
• Exceptional negotiation and persuasion skills,

• Effective written and verbal communication skills,
• Marketing and sales skills,
• Interpersonal skills,
• Customer service skills,
• Analytical skills,
• Assertiveness,
• Computer skills,
• Consultative skills,
• High energy level,
• Flexibility/Adaptability,
• Influencing skills,
• Initiative,
• Innovation/Creativity,
• Learning ability,
• Motivation,
• Record keeping
• Problem solving/Decision Making
• Sensitivity
• Tact
• Team Skills

• Technical Knowledge/Proficiency
• Tenacity
• Tolerance of stress

Relationships

Details of relationships relevant to this role

This position will be trained by the National Business Development Manager with ongoing support and supervision.

The Training and Marketing Coordinator will provide primary support.

The Career Marketing Director and Corporate Sales Director will provide secondary support.

The Social Media Marketing Administration Team (The Agency) will provide external support.