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Job Summary
Use your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour. Well-rounded experience in all areas of customer experience management, including measurement, customer insights and understanding, customer experience strategy and culture change related change initiatives will be well rewarded. 3 to 5 years Customer Experience Management in Financial Services, Retail and/or Telecommunications required with Management Consulting experience highly advantageous. If you have not received a response in 2 weeks, please consider your application unsuccessful.
PATON PERSONNEL
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