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Job Summary
Job Responsibilities The Dispatch Manager will be responsible for overseeing the day-to-day operations of the Dispatch Department, with regards to final product inspections, allocations and consignments while ensuring that all dispatch activities are carried out efficiently and effectively. The Dispatch Manager will also be responsible for managing a team and ensuring that they are trained and motivated to meet performance targets. Duties Strategically plan and manage logistics, warehouse, stock control, transportation and customer pick-up and delivery services and requirements. Planning and monitoring outgoing deliveries and stock collections. Direct, optimize and co-ordinate full order cycle, working with other departments to incorporate logistics with company procedures and operations. Liaise and negotiate with logistics service providers. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. Arrange warehouse, plan routes and process shipments. Facilitate accurate stock records, monthly stock counts and address variances. Effectively manage and implement receipt, invoicing, and POD controls to eliminate complaints and errors. Resolve any arising problems or complaints pertaining to shipments. Supervise, coach and train warehouse and despatch workforce. Meet relevant cost, productivity, accuracy, and timeliness targets. Maintain metrics and analyse data to assess performance and implement improvements Comply with laws, regulations, and compliance requirements. Qualifications and Experience: · Matric Essential. · Experience in Supply Chain and logistics Essential · Minimum 5-year management experience in a similar role. · A valid drivers license. · Knowledge of DC Operations and/or Retail. · Ecommerce experience would be advantageous. · Degree in Supply Chain/Industrial Engineering or related field would be advantageous.
Charm Recruitment Agency
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