We are seeking an experienced Scrum Master to lead and support agile processes within the Data Management and Analytics (DMA) team. The ideal candidate will be skilled in managing sprint cycles, collaborating with cross-functional teams, and applying agile methodologies to meet critical data delivery objectives. The Scrum Master will also play a key role in promoting DevOps practices, managing quality assurance, and ensuring regulatory compliance across projects.

Key Responsibilities

• Agile Methodology: Adopt and promote agile methodologies across all data-driven delivery objectives, aligning with organisational goals.
• Sprint Ceremonies: Facilitate sprint ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, to ensure the team’s smooth workflow and effective collaboration.
• Delivery Management: Identify and document risks, issues, or blockers in the project cycle; prioritize resolution with support from management.
• DevOps Integration: Promote the adoption of DevOps principles by actively monitoring dashboards, managing product backlogs, and tracking delivery progress to streamline workflow.
• Quality Assurance: Oversee quality assurance processes, coordinate user acceptance testing, and schedule “show and tell” sessions to align with business requirements.
• Compliance and Governance: Ensure that all processes adhere to organisational policies, regulatory requirements, and DMA guidelines.
• Reporting: Maintain clear channels for communication within the team, provide progress updates, and produce internal and external reporting on solution-based progress.

Qualifications & Experience

• Bachelor’s Degree (NQF level 7) in Computer Science, Software Engineering, Information Technology, Business Administration, or a related field.
• Certified Scrum Master (CSM) or Agile Certified Practitioner (PMI-ACP) certification.
• Experience as a Scrum Master or Project Manager, preferably in data-driven or analytics-focused environments.
• Proficiency in Microsoft DevOps for product backlog management and sprint planning.
• Familiarity with data tools and platforms, including SAP BW, SSRS, Power BI, and cloud platforms like Microsoft Azure.
• Working knowledge of programming languages such as Python and SQL.

Key Competencies

• Stakeholder Engagement: Excellent collaboration, communication, and negotiation skills to manage relationships and expectations.
• Decision-Making: Strong analytical and problem-solving skills to make data-informed decisions and drive results.
• Action-Oriented: Highly motivated to meet deadlines and deliver quality results in a fast-paced environment.
• Adaptability: Open to continuous improvement, learning, and handling changes in project requirements.
• Team-Oriented: Works well within a team environment, supports colleagues, and shares knowledge.
• Problem Solving: Proactive approach to identifying and solving project and team challenges.

Additional Requirements

• Knowledge of the financial services or healthcare sector, ideally within a regulated, multi-stakeholder environment, is an advantage.
• Strong business acumen and ability to present and communicate effectively across organisational levels.
• Ability to manage diverse project teams to ensure effective project implementation and delivery.