Job Summary
An established Medical Practice seeks to employ a Medical Receptionist.
Minimum Requirements:
- Grade 12 / Matric
- Experience within Medical environment
- 3+ years in a similar role
Responsibilities:
- Greeting patients and visitors in a friendly and professional manner
- Answering phone calls and scheduling appointments
- Capture new patient information and updating patient records
- Handling incoming and outgoing mail
- Assisting with other administrative tasks as needed
- Responding to patient inquiries in a timely manner
- Assisting with medical records management and filing
- Keep work area and reception area neat and tidy
- The successful candidate will also be required to take on new tasks with regards to medical billings such as invoicing, following up on outstanding amounts, contacting medical aids etc.
Competencies:
- Well spoken
- Professional
- High level of customer service
- Willing to learn new skills