Hire Resolve, a leading recruitment firm specializing in various industries, is seeking a Head of Operations for a solar energy company. As the Head of Operations, you will play a crucial role in overseeing and optimizing our operational processes to ensure the smooth functioning and growth of our company. With a strong focus on customer satisfaction and business success, we are dedicated to providing top-notch recruitment services to both our candidates and clients.

Responsibilities:

• Lead and manage the operations department, ensuring the efficient and effective running of all operational processes.
• Develop and implement strategies and policies to enhance operational efficiency, quality, and customer satisfaction.
• Collaborate with senior management to align operational goals and objectives with overall company strategy.
• Monitor and analyse key performance indicators and metrics to identify areas for improvement and implement necessary changes.
• Manage and mentor a team of professionals, providing guidance, support, and opportunities for growth and development.
• Oversee the recruitment and onboarding process for new hires in the operations department.
• Establish and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.
• Stay up-to-date with industry trends and best practices, and drive continuous improvement within the operations department.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Advanced degree is a plus.
• Proven experience in a similar role, with a track record of success in optimizing operational processes and driving business growth.
• Excellent leadership and people management skills, with the ability to motivate and inspire a team.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• Exceptional problem-solving abilities and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.
• Proficiency in relevant software and tools.

Benefits:

• Salary: negotiable
• Training & Development
• Performance Bonas
• Health Insurance

Contact Hire Resolve for your next career-changing move

• Apply for this role today, contact Lisa Meyer at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Engineers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.