Job Summary
Branch Manager
Core Knowledge & Skills:
- COMMERCIAL AND OPERATIONAL KNOWLEDGE AND SKILLS OF THE SHIPS AGENCY INDUSTRY.
- 10 -15 YEARS MANAGEMENT EXPERIENCE.
- HIGH LEVEL OF CUSTOMER / SALES, OPERATIONS AND FREIGHT FOCUS.
- STRONG LEADERSHIP SKILLS.
- COMPUTER/SYSTEMS LITERATE.
- EXTENSIVE KNOWLEDGE OF REEFER INDUSTRY.
DUTIES:
1. Manage the Western Cape Agency branch office and participate in the management of the company.
2. Differentiate the agency from competitors in the marketplace.
3. Focus on revenue maximization.
4. Drive to reduce the cost of doing business.
5. Budgets set and maintained.
6. Manage staff complement to achieve best productivity and comply with the relevant Labour laws and procedures.
7. Maintain a positive presence with all importers and exporters and actively support Sales Staff in the execution of their activities.
8. Maintain customer calls/visits and personal relationship with key customers as well as allocated customers, including daily CRM updates and reporting.
9. Manage the export booking performance of the vessels. This includes both laden and empty allocations and targeting best spread with target of full slot utilisation.
10. Oversee equipment supply and claims resolution.
11. Oversee vessel operations to attain best productivity and level of service from both NPA & Transnet and Container Depots.
12. Assist with vessel Ops where necessary with all functions as required – back up to vessel operator.
13. Fully conversant with Import and Export freight matters.
14. Strong operational and freight background
15. Strong reefer experience
16. Oversee Marketing, Import, Export & Operations at Branch Level.
17. Daily, weekly and monthly reporting as required and requested.
17. All other matters relevant to Branch Management.
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