Job Summary
Job Overview
The IT Senior Engineer is responsible for managing and maintaining the organization's IT infrastructure, network, and security devices, as well as providing advanced client support. This role requires a high level of autonomy and expertise to ensure the smooth operation of IT services, effective problem resolution, and the implementation of best practices. The IT Senior Engineer will work closely with other IT teams and stakeholders to deliver reliable and secure IT solutions.
Key Responsibilities
- Design, implement, and maintain the organization's IT infrastructure.
- Design, implement, and manage network infrastructure, including LAN, WAN, and wireless networks.
- Monitor network performance and ensure optimal operation.
- Implement and manage security devices and solutions, such as firewalls, intrusion detection/prevention systems, and VPNs.
- Maintain documentation of client support activities and resolutions.
- Work independently to manage and resolve IT issues, implement solutions, and execute projects.
- Communicate technical concepts and solutions to non-technical stakeholders.
Required Qualifications
• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in IT infrastructure, network, and security management.
• Certifications: Relevant certifications in networking and security, such as those from recognized organizations, or equivalent.
Skills and Competencies
- Experience with virtualization, cloud platforms, and security solutions.
- Strong analytical skills with the ability to identify and resolve technical problems independently.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Working Conditions
• Office-based with frequent travel to client sites.
• Full-time, with occasional after-hours work for maintenance or incident response.
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