Primary Duties and Responsibilities:

The Senior Business Analyst fulfils a critical role in terms of analysis to improve systems. The role entails analysing and compiling system requirements and addressing any relevant problems. Banking experience required.

Required Qualifications:

• Tertiary degree, diploma or certificate in a relative field (IT, Engineering or Project Management)

Experience and Knowledge:

• 7+ years’ working experience as a Business or System Analyst
• Solid experience in documenting processes in a banking related environment
• Proven experience in eliciting requirements and testing
• Knowledge in reading SQL queries
• Basic knowledge in generating process documentation
• Ability to explain technical details
• Experience and exposure to project management or team lead roles

Key Responsibilities:

• Identify system requirements
• Liaise with users to track additional requirements and features
• Document interfaces between new and legacy systems
• Collaborate with IT team and developers to produce new systems
• Validate changes by testing programs
• Train users on the new operation systems and provide support
• Ensure deadline and budget requirements are met
• Stay up to date with current technologies and technical developments
• Own and develop relationship with partners, working with them to optimize and enhance integration
• Help design, document, and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Competencies:

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
• Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Excellent communication skills: Ability to engage with C-level stakeholders, both verbal and non-verbal and communicate a deep understanding of the business and a broad knowledge of technology and applications.
• Technical Literacy: Possess a high level of technical literacy, which helps them determine how a software solution fits into an organization’s current structure and assists in the development of specifications and requirements.
• Analytical Assessment: A high level of analysis to examine current systems and determine overall project needs and scope.
• Schedule Management: Extensive time management skills to determine development schedules and milestones and ensure that deliverables are completed on time for oneself and your team.
• Team Leadership: To oversee and direct development teams throughout the project development lifecycle, experience with team leadership and motivation is essential
• Ability to translate strategy and strategic objectives into measurable and executable projects
• Experience working on large project(s) incorporating processes and procedures and standards
• Experience working on large project(s) incorporating processes and procedures and standards.
• Creativity, self-confidence, and flexibility.