Job Summary
Planet Fitness
Planet Fitness is the largest privately owned Health and Wellness Group in South Africa with a national footprint of 48 Fitness Clubs.
Position:
Debtors / Collelctions Agent
Purpose of the job:
To offer continual member support, by building rapport and obtaining set targets on a daily, weekly and monthly basis
Key Results Areas include:
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To ensure that the daily call target is obtained
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Administrative requirements are updated daily
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Offer member client service
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Ability to multi-task
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Work on designated campaigns
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Handle CRM queries
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Ensure all communication is handled telephonically, email etc.
Experience & Competencies:
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Matric
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Ability to work alternative weekends
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Computer literate
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Minimum of one (1) year debt collections experience
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Customer Service
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Experience on Excalibur preferred
**If you are an employee of Planet Fitness, please ensure that you follow the internal application process.
** If you have not heard from the HR department within 14 working days, your application has been unsuccessful.
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