We’re looking for…

A Manager who will oversee the day-to-day operations of the car wash facility, ensuring the efficient and effective management of revenue, assets, staff, and customer service. The role requires a hands-on approach and strong leadership skills to maintain high standards in health and safety, and customer satisfaction.

Who are you?

●       You have strong leadership and people management skills.

●       You have excellent organizational and multitasking abilities.

●       You have effective communication and interpersonal skills.

●       You have a customer-centric mindset and a commitment to delivering exceptional service.

●       You have the ability to work under pressure and meet targets.

What’s the role?

You will be responsible for:

Management of Revenue

●       Monitor and manage daily, weekly, and monthly revenue to ensure financial targets are  met.

Management of Assets

●       Maintain and manage all equipment and assets to ensure they are in good working  condition.

●       Coordinate regular maintenance and repairs to avoid downtime.

●       Track and record inventory usage and order supplies as needed.

Management of Staff

●       Train and supervise staff to ensure a high level of performance.

●       Conduct regular performance evaluations and provide feedback.

●       Address staff issues and resolve conflicts in a timely manner.

Rostering of Staff

●       Prepare and manage staff rosters to ensure appropriate staffing levels at all times.

●       Monitor attendance and handle scheduling changes as needed.

Customer Service

●       Ensure that customers receive excellent service, and their needs are met promptly.

●       Handle customer complaints and feedback professionally and efficiently.

●       Implement initiatives to improve customer satisfaction and loyalty.

Health and Safety

●       Ensure compliance with all health and safety regulations and company policies.

●       Conduct regular safety inspections.

●       Provide training and resources to staff to maintain a safe working environment.

Requirements

Boxes to tick…

●       Matric.

●       Proven experience in a management role, preferably in a car wash or similar environment.

●       Strong leadership and organizational skills.

●       Excellent communication and customer service skills.

●       Knowledge of health and safety regulations.