Job Summary
1. JOB TITLE:
Client Success Manager
2. MAIN PURPOSE OF THE JOB:
The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customer’s business through leading the day-to-day customer deliverables.
3. DESCRIPTION OF FIELD OF DUTY (KPA’s):
· Customer Management
· Project Management
· Workflow Management
· Documentation/Administration
4. QUALIFICATION REQUIREMENTS:
Bachelor’s Degree
5. WORK EXPERIENCE:
- Minimum 5 years’ experience in agency and client facing
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