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Job Summary
Group IT TechnicianOrmonde, JHB South, In office
Requirements:
- Over 3 years in IT support and systems maintenance.
- Strong written and verbal communication skills
- Effective interpersonal skills, with a focus on collaboration
- Detail-oriented, with solid problem-solving abilities
- Comfortable with hands-on tasks, including cabling and equipment setup
Preferred Knowledge:
- Microsoft Windows Desktop and Server environments
- Microsoft Office 365 and cloud solutions
- Exchange Server management
- Familiarity with phone system configurations and troubleshooting
- Exposure to IP and Security Camera Systems
KPA’s:
- Provide technical support, troubleshoot issues, and ensure prompt resolution for minimal disruption
- Document and manage support tickets, prioritizing and updating users on progress
- Install, configure, and update applications, ensuring compliance with standards
- Resolve software issues and assist users with software guidance
- Diagnose, resolve, and install hardware including computers, printers, and network devices
- Conduct IT training, develop user guides, and support users on software, security, and technology
- Provide support remotely and on-site, using tools to resolve issues and traveling as needed
- Maintain IT asset inventory, track lifecycle, and conduct regular audits for accuracy
- Promote security best practices, monitor compliance, and support implementation of security measures
- Assist the infrastructure team with daily server, network, and device support
- Identify and address recurring issues, gather user feedback, and stay current on IT trends
Apply now!
For more IT jobs, please visit https://www.networkrecruitmentinternational.com/
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / position
For more information contact:
Sanet Snooke
Recruitment Consultant
012 348 7559
Network Finance
Recruiter
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