PERSON SPECIFICATION FOR PRODUCT SPECIALIST

• Position is specific to technical sales (a technical background is required)
  • Candidate will need to understand a basic Mechanical & Electrical layout drawing, P&ID’s as well as interconnection drawings and wiring diagrams.
  • Need to continuously expand product knowledge
  • Have a general understanding of electrical and mechanical systems
  • Have an interest in custody transfer applicable law and standards
• Sales experience would be advantageous
• Need to be computer literate and efficient in Microsoft Word / Excel / Office
• Must have general understanding of the midstream and downstream petroleum industry
• Sales background with track record is an advantage.
• Must be a self-starter (go getter).
• Must be willing to travel.
• Must have own reliable transport
• Any technical qualification is an advantage and should be highlighted

Duties will include:

• Marketing of all flow division products will be the core of this role.
• Planning and making sales calls to valuable customers in the petroleum industry.
• Visiting petroleum and engineering head offices for presentations and demonstrations of the flow product line in support of the account manager and general manager
• Supporting customers and branches with enquiries, technical queries and sales issues.
• Compiling quotes, tenders and technical trackers.
• Tracking sales budgets and ensuring sales budgets are met within the branches and the division.
• Manage gantry stock and pursue optimum stock days.
• Drive projects and branches for the latest market information and feedback.
• Maintain a comprehensive and up to date customer list for the assigned areas per branch.
• Manage contracts and service agreements in conjunction with the division and the projects branch.
• Liaise with internal sales staff for job maintenance.
• Ensure that key customers are comprehensively serviced and visited with and/or without the branch managers and sales engineers (Including occasional entertainment).
• Keep management informed of market changes and trends, which may affect our business, especially with regard to our competitors.
• Manage customer relations with regards to customers return goods or credit and or repairs. Making sure that the customer receives appropriate feedback and that a professional customer experience is always maintained.
• Ensure that the company is included in all tenders and that customer vendors lists are continuously updated to include the company.
• Assist in receiving, compiling, and submitting tenders.
• Liaising with technical department on a continuous basis for projects and site work.
• Develop and maintain internal policies and procedures for general sales and individual projects.
• Completing and submitting call plans, call reports, sales strategies and product presentations.
• Expanding the existing client base and continuously looking for new opportunities.
• Any and all of the tasks as required by the company from time to time.