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Job Summary
We are seeking an experienced Release Manager with Jira experience who will be responsible for the end-to-end management of the software release process. This includes planning, scheduling, coordinating, and overseeing software releases across multiple environments. The role requires extensive experience with Jira to manage and track the release lifecycle effectively.  Key Responsibilities: Release Planning and Coordination Develop and maintain detailed release schedules and plans, incorporating inputs from development, testing, and operations teams. Coordinate release activities and resources to ensure successful software deployments. Utilise Jira to track release progress, manage issues, and communicate updates.  Process Management: Establish, implement, and manage release processes for code through development, test, and production environments using Jira. Create and maintain documentation of release processes, roles, and responsibilities.  Communication: Serve as the primary point of contact for release communications between development, QA, operations, and other stakeholders. Provide regular status updates on release progress, issues, and risks through Jira dashboards and reports.  Risk Management: Identify, document, and mitigate risks associated with the release process. Ensure comprehensive impact analysis and risk assessments are conducted for each release cycle.  Quality Assurance: Ensure that all releases are thoroughly tested and validated at each stage of the release process. Collaborate with QA teams to develop and implement effective testing strategies.  Deployment: Coordinate and manage the deployment of software releases, ensuring minimal impact on service availability. Oversee post-release activities, including the collection and documentation of lessons learned.  Continuous Improvement: Continuously refine and improve release management processes, leveraging Jira and other tools to enhance efficiency. Promote the adoption of best practices in release management and automation.  Experience: 5+ years of experience in software release management, configuration management, or a related field. Extensive experience with Jira, including configuration, workflow management, and report generation. Proven experience in a DevOps environment is highly desirable.  Skills: In-depth understanding of software development lifecycle (SDLC) and agile methodologies. Strong project management and organisational skills. Excellent analytical and problem-solving abilities. Superior communication and interpersonal skills. Proficiency in release management and CI/CD tools (e.g., Jenkins, Bamboo, Octopus Deploy) and practices.  Certifications: ITIL Foundation or other relevant certifications are a plus. Jira Administration certification is highly desirable.  Key Competencies Leadership: Ability to lead cross-functional teams to deliver high-quality software releases. Attention to Detail: Strong attention to detail to ensure reliability and quality in releases. Adaptability: Capacity to adapt to changing priorities and manage multiple tasks in a dynamic environment. Problem-solving: Strong problem-solving skills to address and resolve issues promptly. Collaboration: Excellent collaboration skills to work effectively with diverse teams and stakeholders.  Other Information Strong problem-solving skills and attention to detail. Good communication and teamwork abilities. Location: Cape Town (Hybrid)  Why work for us? Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.  You will be a part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.  Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.  Â
IOCO
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