Job Summary
SPA MANAGER (Hotel)
CAPE TOWN CENTRAL, Cape Town - Western Cape (ZA)
Starting Date: A.S.A.P
TRADING HOURS & SHIFTS:
- Monday - Sunday
- 08:00am - 20:00 (standard 8-hour shift applies)
- Shifts rotate
REPORTS TO: Owner
REMUNERATION & COMPANY BENEFITS:
- Market Related Basic Salary - experience based
- R20,000+ p/m
- Turnover incentives
MINIMUM REQUIREMENTS:
- Beautifully groomed & professionally presentable
- Confident in English language (Speak, Read & Write)
- Managerial experience of a high-end salon or day spa is essential
- Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
- Computer literate with booking systems, emails and reports
NICE TO HAVE:
- City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP
- Knowledge of and ability to sell spa products
- Cruise Ship employment experience - highly beneficial
- Knowledge of spa & salon procedures and ability to perform them where operationally required
- International employment experience (land/sea)
SKILLS & ABILITIES:
- train employees on spa protocols and follow up on company brand trainings
- lead and develop employees and services
- focus attention on guest needs
- promote positive relations with all individuals who approach the Spa
- perform job functions with minimal supervision
- Achieve and maintain targets
- Basic HR functions including employee relations, recruitment, assessments and evaluations
- Attend management meetings with other departments
- Facilitate training and development of staff
- Maintain profitability