As a Network Infrastructure Specialist at South Africa's premier tech solutions provider, you will be at the forefront of implementing cutting-edge technology solutions. Your primary mission is to resolve complex incidents, perform root cause analysis, and proactively optimize network performance. You will work closely with internal and external stakeholders, identifying opportunities to extend service offerings and driving value for our clients. If you are passionate about IT infrastructure and thrive in a dynamic environment, this role is for you!

Responsibilities:

• Identify and resolve complex incidents while conducting thorough root cause analysis.
• Design and implement top-tier technology solutions, ensuring compliance with industry standards.
• Proactively optimize network performance and enforce best practices.
• Identify opportunities for value-add and upsell services to existing customers.
• Advocate for automation, standardization, and quality improvements across the network.
• Develop strong relationships with internal peers and external partners.
• Collaborate to identify opportunities to expand the company’s service offerings.
• Work in server rooms/data centers, handling equipment racking and cabling.

Qualifications/Requirements:

• Minimum 5 years of experience in IT server/network infrastructure.
• Advanced experience with Extreme switching, routing, and wireless products.
• Intermediate experience with Cisco, HP & Aruba switching, routing, and wireless products.
• Intermediate experience with FortiGate, SonicWall, or Sophos Firewalls.
• Experience in creating and implementing technical designs.
• Ability to assist project managers with proposals, project plans, and managing work streams.
• Proficiency in written and verbal communication, including presentation and white-boarding skills.
• ITIL framework knowledge for incident, request, and change management.

Required Qualifications:

One or more of the following certifications:

• Fortinet: NSE5, NSE7
• Extreme Certified Specialist – Routing & Switching
• Sophos Certified Engineer
• CCNA

Skills:

• Strong problem-solving and analytical abilities.
• Clear and confident communication skills for both technical and non-technical stakeholders.
• Ability to translate business requirements into technology solutions.
• Comfortable working with server rooms and handling physical network equipment.
• A proactive mindset focused on continuous improvement and quality.

Growth and Support:

Your professional growth is a priority. You’ll have access to ongoing training, certifications, and the chance to work on diverse and complex projects. Our collaborative environment fosters knowledge sharing and personal development, ensuring you remain at the forefront of technological innovation.

Why work with our client:

• Work with a premier tech solutions provider that values your input and innovation.
• Opportunities to engage with high-profile clients and cutting-edge technology.
• A supportive and dynamic work environment focused on your career growth.
• Comprehensive fully funded training programs, and opportunities for advancement.

Ready to take your IT infrastructure expertise to the next level? Apply now and become part of a team that empowers businesses to thrive in the digital era.