Job Summary
Grade 12 with a Bachelor's in Business Management
7 years' experience managing a contact / call centre
Experience in the Travel and or Tourism industry advantageous
Experience in managing and working with budgets.
Experience in starting up new call centers (International Campaigns)
Ability to manage multiple call centre campaigns (all International)
Strong staff management and training
Target driven.
Strong report writing
Resource planning - recruitment, monitor productivity and efficiency.
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