Job Summary
Job Summary
Tertiary Education Consultants promote the CTU Brand; build relationships with TOP FEEDER schools as specified and confirmed by Head Office. Tertiary Education Consultants generate a marketing database by presenting to Grade 8 to 12 learners at various schools and events allocated to their region. Tertiary Education Consultants create promotional events and functions on campus to generate sales. Tertiary Education Consultants are required to create a strong presence at the various schools and the surrounding campus region. Tertiary Education Consultants will market various school solutions in order to build strong relations with schools.
Duties & Responsibilities
- School & Client Relations development
- Required to build relationships with key people at schools / teachers/ principles/ parents/ prospective students.
- Schedule and complete presentations to grade 12 & 11 learners.
- Create opportunity for first contact with learners from Grade 8 to 10.
- Build relationships with funding and student loan organizations.
- Address customer concerns and issues in a professional and timely manner.
- 2. Database/lead generation
- Responsible for booking school appointments with TOP FEEDER schools, present to Grade 11 and 12 learners. These bookings might be extended to earlier grades where and if required.
- Generate and manage the data collection against a given target.
- Generate no less than 60 - 80% of school learners in the allocated region.
- Ensure quick delivery of information cards to the campus after a presentation to ensure quick feedback to leads with all CTU information.
- Create events and opportunities that will ensure high lead conversion.
- Create a customer service/customer experience programme on campus that will ensure customer retention and minimize cancellation.
- Work closely with the campus team, student advisors, facilitators to ensure maximum attendance at events that will secure enrolments.
- 3. Overall marketing & generate enrolments.
- Drive brand loyalty.
- Execute marketing plans.
- Book appointments with schools | teachers | prospects and their parents
- Liaise with the student advisors as required for consultations & events.
- Involved in the recruitment of the students for the next year intake.
- Mining and contacting of the career database.
- Scheduling appointments/consultations according to the school/campus targets set.
- Contact with the database as required for events.
- Work against strict activity and financial targets
- Keep in touch with the registered prospects once a month.
- Registering and enrolling students monthly/quarterly against given targets
- Involved with awareness campaigns for the allocated region.
- Attend and organize CTU CAMPUS events for example Open day’s & Open weeks.
- Branding/ awareness and CTU representation when are where required, together with Campus and Senior management.
- Marketing various school solutions (i.e. Teacher training) in order to build sound school relations.
- Attend trade shows and events to market product.
- Overall awareness and presence at schools/ events and region
- Overall promotion for the campus.
- Create a CTU experience for current students (SRC/SSC/ Student life) that will create a positive environment, referrals etc.
- Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.
- Plan, organize, and execute marketing and sales programs.
- Act as the point persons for outside, inside and partner sales teams.
- Work closely with marketing teams to create programs.
- Support all company initiatives, give actionable feedback, share best practices and serve as advocate and information source for company.
- Effective lead generation through school relations
- Generate leads and secure sales.
- Plan roadshows/ enrolment drives at various distant locations.
- Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales.
- Improve forecast performance of business through thorough understanding of underlying demand assumptions.
- Keep abreast of industry trends, competition, and new opportunities.
- Develop field-marketing plans for improving sales and profitability.
- Assist the team in planning and scheduling marketing campaigns, tradeshows, conferences, industry meetings, etc.
- Recommend innovative and creative marketing approaches for revenue growth.
- Provide sales support and guidance to team for product positioning.
- Monitor field-marketing programs regularly to evaluate the efficiency and effectiveness.
- Be energetic and hardworking and should be able to communicate well with teachers, prospective students, current students and sponsors.
- Research local competitors
- Record keeping of marketing workbook, stats and CRM.
- Monitor and manage expenditures.
- Recommend marketing techniques and tactics based on changing business demands.
Skills
- Above average presentation skills.
- Building Rapport.
- Client/Customer Awareness.
- Integrity.
- Interpersonal Relations.
- Listening Skills.
- Organizing /Planning Ability.
- Personal Work Ethic and disciplined.
- Proficiency in Microsoft Office Suite.
Experience & Qualifications Required
- Essential: Grade 12 or equivalent qualification with a proven track record of 2-3 years in sales, preferably, Experience in academic advising or related careers in post-secondary education is preferred.
- Business to consumer sales experience.
- Desirable: Qualification in Business or related field.