Responsibilities:

Operational Strategy & Planning

• Meet with decision makers, systems owners, and end users to define business, financial,
  and operations requirements and systems goals, and identify and resolve systems issues.
• Lead design sessions in prototyping new systems for the purpose of enhancing business
  processes, operations, and information process flows.
• Conduct risk assessments, create business models and forecasts on the value expected
  for the business, and identify solutions against potential or existing issues.
• Review and analyse the effectiveness and efficiency of existing systems and develop
  strategies for improving or further leveraging these systems. Report these findings to ICT
  Management.
• Identify and establish scope and parameters of systems analysis in order to define
  outcome criteria and measure-taking actions.
• Utilises data and analytical skills to plan, develop, and contribute to implementation
  business systems and operations to help the company attain its short and long-term goals.

Acquisition & Deployment

• Collaborate in the planning, design, development, and deployment of new applications, and
  enhancements to existing applications.
• Conduct research on software and hardware products to justify such recommendations to
  the business and to support purchasing efforts.

Operational Management

• Prepare and deliver reports, recommendations, or alternatives that address existing and
  potential trouble areas in solutions across the Business.
  Create functional design proposals to the project working team.
  Perform cost-benefit and return on investment analyses for proposed systems to aid
  management in making implementation decisions.
• Use industry established techniques and design methods for preparing and presenting
  business cases in collaboration with business.
• Ensure compatibility and interoperability of in-house computing systems.
• Create systems models, specifications, diagrams, and charts to provide direction to
  system programmers.
• Coordinate and perform in-depth functional and analytical tests, including end-user
  reviews, for modified and new systems, and other post-implementation support and
  provide feedback to propose corrective action or improvements.
• Provide orientation and training to project users

People Management

• Lead the Business Analysis Team in performing their functions and duties
• Oversee the management of the team in accordance with agreed policies and procedures,
  standards and legal requirements.
• Monitor and measure the team’s performance in accordance with the metrics agreed
  upon.
• Developing employee skills and performance through training and coaching
• Assist in hiring, training, and developing new employees to meet organisational needs
• Providing feedback on an employee’s performance, helping to develop an employee’s
  skills where needed, and addressing performance problems
• Assigning tasks and projects to employees according to their strengths and weaknesses
• Coordinating employee meetings such as staff meetings or team meetings
• Reviewing employee performance evaluations and providing feedback on areas for
  improvement.

Requirements:

• Degree in Information Technology/Systems, B. Com Informatics/Business Related degree/BSc
  Computer science.
• Certified Business Analyst (CBAP) certified by IIBA (International Institute of Business
  Analysis).
• 8-10 years of relevant experience in systems analysis and design.
• Experience with modelling – process; data and workflow
• Good understanding of IT architecture: IT systems; programming and development
• Eliciting, Analysing, and documenting of requirements for medium to large mission-critical
  projects.
• Financial services environment experience