Reports to the Credit Manager

Requirements:

• Previous experience required working with the main national retail chain stores.
• Time management and meeting deadlines.
• Good Communication skills and problem-solving skills.
• Must be able to work with difficult suppliers and resolve difficult issues with global suppliers.
• Ability to work well under pressure.
• Attention to detail is VITAL.
• Computer literacy (MS Word, Excel and Outlook)
• A good understanding of accounting packages - preferably SAP is advantageous.

RESPONSIBILITIES:

• Ensure that the debtors Masterfile is accurately updated.
• Follow up on outstanding debtors’ payments.
• Ensure that clients stick to their credit limit and payment terms.
• Discuss all debtors on your book with Credit Manager on a weekly basis.
• Bring all debtors of concern to the Credit Manager’s attention.
• Cash receipts must be processed daily.
• All payment arrangements must be approved by the Credit Manager (CM).
• CM must be advised of customers defaulting on payment.
• Any payment proposals have to be discussed and approved by CM.
• Ensure that Trade Agreements are saved on the “Share Drive”, and a hard copy is filed in a safe place.
• It is VITAL that the correct discounts and rebate percentages are loaded in SAP.
• Debtors claims and queries must be dealt with daily.
• Ensure that monthly debtors’ recons are done on all debtors.
• Disallow discounts if clients do not pay on time.
• Statements to be sent out timeously according to company deadlines. (Some key accounts have special requirements.
• Sales managers must be advised if their clients’ credit facilities are suspended.
• Ensure that debtors pay timeously and that the rebates deducted off their remittances coincide with what is loaded in SAP.
• Strict adherence must apply to deadlines.
• Send POD’s and copy invoices on customer’s request.
• Respond to all emails and telephone queries timeously ensuring queries are investigated, followed up and resolved.
• Obtain approval from CM before suspending a clients account.
• All discounts and rebates must be authorized by CM before processing can commence.
• Any changes to rebates must be confirmed in writing by the sales managers and amended on the commercial schedule.
• Ad hoc functions and responsibilities may be assigned from time to time.