Job Summary
Hire Resolve is seeking a Client Liaison Assistant on behalf of our client, a reputable property management company specializing in rental operations. This exciting opportunity offers a permanent role for a candidate with 2–3 years of rental experience, strong organizational skills, and a passion for delivering exceptional customer service.
If you’re looking to grow your career in property management within a dynamic, fast-paced environment, this role is an excellent fit for you!
Responsibilities
- Advertise units and manage property listings on Property24 and Private Property.
- Process prospective tenant applications, including affordability and reference checks.
- Draft, update, and renew lease agreements while ensuring accurate documentation.
- Conduct move-in and move-out inspections, prepare deposit refunds, and handle damages or cleaning charges.
- Follow up on outstanding amounts, issue demand letters, and manage arrears processes.
- Prepare and process invoices, check variable charges, and maintain financial schedules.
- Handle tenant queries, complaints, and maintenance requests professionally.
- Liaise with maintenance teams, log snags, and ensure resolution updates are provided to tenants.
- Assist directors with unit sales, coordinate with conveyance attorneys, and ensure units are prepared for sale.
- Update and maintain schedules, including vacating, leasing, and rental updates.
- Ensure timely and accurate billing of all deposits, levies, and other charges.
- Manage tenant blacklisting processes via TPN for long-term arrears.
- Coordinate courier routes for urgent collections or deliveries as needed.
- Support team members with administrative and operational tasks.
Requirements
- 2–3 years of rentals experience.
- Knowledge of Microsoft Outlook and MS Office.
- Experience with MDA & TPN systems (advantageous).
- Valid driver’s license and reliable vehicle.
- Strong technical and analytical skills with high attention to detail.
- Ethical, honest, and able to maintain confidentiality.
- Excellent communication skills, both verbal and written.
- Highly organized, deadline-driven, and able to handle pressure.
- Adaptable team player with the ability to work independently.
- Strong problem-solving skills and the ability to manage multiple tasks efficiently.
Benefits
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use "Client Liaison Assistant" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.