Role overview:

The main purpose of this position is to lead, coordinate, and integrate information management practices and business processes within the Enterprise Information Management (EIM) Centre of Excellence (CoE) to support reliable and effective decision-making.

Responsibilities:

• Take responsibility for business-as-usual (BAU) resource planning and management to ensure the effective delivery and business continuity to balance demand and supply for work completed by various projects.
• Establish and lead the data management working groups in the various departments.
• Lead the development and maintenance of the EIM Service Catalogue.
• Monitor, measure, and manage the service level agreements associated with approved EIM service requests.
• Determine and identify data management deliverables, resources, and skills requirements as well as data-related technologies to meet business demands and associated budgets.
• Drive the improvement of data management literacy within the organisation by ensuring the development and training of stakeholders.
• Develop business continuity and recovery plans for implementation during outages and disasters.
• Establish and lead the EIM Change Advisory Board to manage and evaluate data-related changes across the organisation.
• Manage and coordinate the overall Data Management Maturity assessment against best practices.
• Coordinate and manage the development of standards, frameworks, guidelines, processes, and procedures across the various data management capabilities.
• Develop and manage stakeholder relations effectively to promote data management awareness across the organisation and support reliable decision-making.
• Provide integrated reporting in relation to EIM operations including, but not limited to, governance structures, projects, demand management, and BAU.

Requirements:

• An honours degree (NQF 8) in Informatics, Computer Science, Management Information Systems, Computer Engineering, or a related field of study or an equivalent qualification.
• A relevant data management certification (e.g., CDMP Practitioner) will be an added advantage.
• 8 to 10 years of experience in the field of data and information management.
• Business intelligence software such as MicroStrategy, Pyramid, OBISS, Microsoft Power BI.
• ETL development and maintenance with SSIS, IBM DataStage, Oracle ODI, PL/SQL & T/SQL stored procedures, and complex SQL queries.
• Deployment of big data environments (e.g., HADOOP, SPARK, NoSQL, Informatica, SAS, ERWIN, and Teradata).
• Continuous learning and/or professional development.
• Quality assurance.
• Continuous improvement.
• Information management strategy.
• Enterprise information management legislation, governance, risk, and compliance.
• Enterprise information reporting.
• Enterprise information management project management.
• Enterprise information management skills development.
• Contract and associated service management.
• Capacity and performance management.