We are currently seeking a detail-oriented and organized POD/Admin Clerk to join our clients administrative team. The successful candidate will be responsible for processing proof of delivery (POD) documents, managing customer credits, and providing general administrative support to the operations department.

Responsibilities:

• Process proof of delivery (POD) documents accurately and in a timely manner.
• Verify delivery receipts and reconcile with shipping records.
• Communicate with drivers and customers to resolve any discrepancies in delivery documentation.
• Manage customer credit accounts and process credit memos as necessary.
• Maintain accurate records of credit transactions and customer interactions.
• Assist with data entry and administrative tasks as needed.
• Provide general administrative support to the operations department.
• Respond to customer inquiries and provide assistance as required.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Perform ad-hoc tasks and projects as assigned by the Operations Manager.

Requirements:

• Certificate or Diploma in Administration, Accounting, or related field.
• Proven experience in a similar administrative role, preferably in the logistics industry.
• Strong attention to detail and accuracy.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Ability to work independently and prioritize tasks effectively.
• Good communication and interpersonal skills.
• Knowledge of proof of delivery (POD) processes and credit management procedures is preferred.
• Experience with administrative duties such as data entry and filing.
• Experience with ERP systems (e.g., SAP, Oracle) is a plus.

Benefits:

• Competitive salary from R 10 000.00 - R 11 500.00 per month.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment.
• Convenient location in Cape Town, Northern Suburbs.

How to Apply: To apply, please send your CV and any supporting documents to recruitment1@qetello.co.za with the subject line "POD”.

Please note, if you have not received feedback within 2 weeks of applying, consider your application unsuccessful.