MAIN PURPOSE OF THE JOB

To provide a business management support function through the coordination of various strategic initiatives and operations management interventions thereby supporting the Chief Banking Officer and the team to achieve effective and efficient application of resources.

To support the Chief Banking Officer and the business unit team with various activities with particular emphasis on Business Planning, Cost Management; Financial Performance Management, and Reporting, Modelling and Data Analysis ,Project Coordination, Risk Management, Change Management, Operational and Administrative functions while facilitating proper governance and compliance to legislation and best practice within the framework of the company's policies and guidelines.

Key Performance Areas

1. Business Planning at Divisional Level

In liaison with the Chief Banking Officer coordinate various business planning and strategic initiatives and projects on behalf of the various Departments within the Division.

These include amongst others the following:
Coordinate and contribute to the development and implementation of the Corporate plan and Divisional plan to execute agreed strategic objectives.
Work with team members and secures cooperation from colleagues and divisional team members to implement key strategies, projects and initiatives as identified for the division.

Coordinate, monitor, track and report on these strategies and initiatives including recommending enhancements/changes as and when required.
Provide business intelligence to the Chief Banking Officer by conducting studies, research and keeping abreast on issues affecting areas of responsibility which inform the direction of the Division.

2. Strategic Coordination and Preparation for Meetings, and Engagements

Prepare the divisional annual calendar
Engage with Chief Banking Officer's direct reports and prepare the agenda for the Management Committee (Manco)
Track all resolutions and action items arising from the Manco meetings
Coordinate and/or prepare any required concept documents, reports, memos, letters and presentations on behalf of the Chief Banking Officer/General Managers as and when required.
Research, collate any relevant information and scrutinise complex submissions/reports and provide input or feedback to the Chief Banking Officer.

3. Operational and Divisional Efficiencies

Proactively support the Chief Banking Officer with specific reference to the following:
Establish and implement effective business support functions, set up and maintain systems processes and procedures that will contribute towards improving efficiencies and improve the customer experience
Manage the effective flow of information and documents across the division down to implementation level
Monitor and evaluate efficiencies and identify opportunity for enhancement including improvement of products and services through established mechanisms
Champions new ways of delivering services that contribute to the improvement of processes in order to achieve organisational and divisional goals.
Act as the Budget Controller for the Chief Banking Officer, monitor and report on variances concerning the budget.

4. Risk, Governance and Ethics Management

5. Project Management

6. Divisional Performance Reporting

Preferred Minimum Education and Experience
Postgraduate tertiary qualification in relevant area of focus / Financial Management / Cost Management / Business Administration.
5 - 8 years relevant work experience as a Business Manager / Cost Management Practitioner / Financial Modelling / Management Consultant / Project Manager / Chief Banking Officer Coordinator.
5 years Leadership experience in a comparable environment.
Critical Competencies
Analytics (relevant to the function)
Legislation
Strategic Report Writing
Microsoft Office
Project Management Principles
Financial Principles and Modelling
Strategic Planning and Processes
Governance and Risk
Sub-committee meetings and Board knowledge
Additional Requirements
Extended hours as and when required.
Travel as and when required.