Job Summary
Our client designs, builds and certifies hazardous area enclosures and equipment. They are based in the United Kingdom, but this role will be based in Century City, Cape Town.
The purpose of the role is to act as the point of contact and lynchpin between the external sales team and channel partners, and the internal teams of the organisation. All information between the external team and the organisation should flow through this role. Manage and implement the customer experience
For the position you would be required to have:
- Minimum of Matric/ Grade12
- Tertiary qualification in Sales or Engineering preferred
- Minimum of 5 years SALES experience, Internal Sales a MUST
- Experience in B2B direct sales
- Understanding technology and methodology used in the sales process
- Willingness to work UK hours (SA - 2 hours)
Responsibilities would include you to:
- Responsible for the customer journey through the Sales process and continues to support it once handed over to internal teams
- Creation of technical proposals and quotes for customers very IMPORTANT
- Ensuring that information coming into internal teams is clean and doesn’t impede the flow of work.
- Single Point of Contact for external teams so that information between internal and external teams is controlled and follows process flows
- Carry out technical reviews for MTO and CTO jobs.
- Streamline and develop efficiency in the flow of the different sales product streams.
- Ensures that orders and proposals are moved swiftly through the business in line with SLAs once they go live.
- Act as cover for Sales Administrator with regards to placing orders on system
- Provide 1st level technical support to customers.
- Support and liaise with marketing team as required.
- Maintains customer and order information within IT systems so that it is complete and accurate and usable
Package negotiable up to R55k per month
Please apply online or contact Jan van Dyk on 021 – 531 2015 for more information
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