Role Purpose

IOEC is seeking an experienced and organised Clearing and Forwarding Coordinator who would be responsible for facilitating the efficient and compliant movement of goods through the export process. This position involves overseeing customs clearance, customs and OGA (Other Government Agencies) documentation, and coordinating the logistics of shipments to ensure smooth transit through international borders. The Clearing and Forwarding Coordinator should have a strong understanding of customs regulations, logistics, and exceptional attention to detail. The role is based in Cape Town.

Tasks and Responsibilities include, but not limited to;

• Airfreight quote request
• Manage the customs clearance process for export shipments, ensuring compliance with all relevant customs regulations and documentation requirements.
• Prepare and submit export documents, including bills of lading, invoices, and customs declarations. Advise on correct Inco Term usage. Obtaining permits, SADCs, GSP and EUR1 for applicable countries.
• Communicate and collaborate with customs authorities, transporters, and internal teams to resolve any clearance or shipment issues. Acquiring release from OGA departments (PPECB, DAFF, PORT HEALTH, STATE VET, DTI, NRCS AND ITAC). Framing entries and handling Customs queries.
• Ensure the accurate calculation and payment of customs duties, taxes, and other charges. Ensure accurate calculation and payment of customs duties, taxes, and other charges.
• Track and monitor the status of shipments, providing real-time updates to clients and internal teams.
• Maintain accurate records and documentation of all clearing and forwarding activities.
• Stay updated on changes in customs regulations and trade compliance requirements.
• Work closely with procurement and sales teams to coordinate the import and export of goods according to demand forecasts. Ensuring IOEC is in good standing with Customs and OGAs.
• Assist in the resolution of customs-related issues, including discrepancies, penalties, and compliance concerns.
• Ensuring export documentation complies with required customs regulations.
• Assisting and rectifying HS Codes where necessary.
• Requesting authorization from TPT and TPNA, (Cargo dues and landing orders).
• Maintain accurate records and documentation of all clearing and forwarding activities. (Bond Store)

Role Requirements:

• Bachelor's degree in supply chain, logistics, or a related field is preferred.
• Proven 3years+ experience in customs clearance and forwarding coordination. Knowledge of international shipping, freight, and logistics principles. Strong understanding of customs regulations and trade compliance.
• Proficiency in using customs and logistics software.
• Exceptional attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure and adapt to changing circumstances.