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Job Summary
Minimum Desired Qualifications- Bachelor’s Degree in Business Administration, Management or a related field. A masters degree is preferred.
- 10+ years of managerial experience, preferably in ICT or related sectors.
- Strong understanding of tender processes and government contract management.
- Proven track record in revenue generation and branch management.
Minimum Desired Experience
- Extensive experience in managing client and operational portfolios.
- Proven success in sales, strategic planning, and financial management.
- Strong leadership and team development skills.
Minimum Desired Competencies
- Exceptional communication, negotiation, and interpersonal skills.
- Strategic and analytical thinking with the ability to develop and implement business plans.
- Proficiency in financial and operational management tools.
- Strong knowledge of ICT solutions and government tender regulations.
LIST OF DUTIES AND RESPONSIBILITIES:
Market Analysis and Strategy
- Monitor market trends and competitor activities to identify growth opportunities.
- Implement competitive pricing and operational strategies.
Innovation and Continuous Improvement
- Promote a culture of innovation by adopting new technologies and practices.
- Identify and implement operational improvements to enhance efficiency.
Financial Management
- Develop and oversee the branch budget, ensuring profitability.
- Monitor financial performance and implement corrective actions as needed.
Reporting
- Prepare monthly and quarterly operational performance reports for the Managing Director and other Meetings.
- Track key metrics, such as project timelines, service quality, and resource utilisation.
- Provide insights on operational trends and areas for improvement.
Leadership and Team Management
- Lead and mentor the finance team, fostering a culture of accountability and excellence.
- Coordinate with other departments to ensure financial policies and practices are effectively implemented.
- Provide leadership to the Cape Town branch, fostering collaboration and innovation.
- Develop and Execute Strategic plans to achieve branch goals.
- Recruit, train, and mentor staff to build a high-performing team.
- Conduct performance reviews and support career development.
Compliance and Risk Management
- Ensure adherence to all regulations, policies, and industry standards.
- Implement risk management strategies for sustainable operations.
Client and Operational Management
- Manage all client services, including tender applications and government contracts.
- Ensure exceptional customer service and resolve client issues promptly.
Revenue Growth and Sales
- Drive revenue growth through effective sales strategies and relationship building.
- Set and monitor sales targets, account plans, and performance metrics.
Accountability:
- Responsible for the overall success, profitability and service delivery of the Cape Town branch.
- Achieve revenue and operational targets as outlined in the strategic plan.
- Maintain high levels of customer satisfaction and loyalty.
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